Return & Exchange Policy

Customer satisfaction is our 1 priority, so we have a very generous 2 day no-questions-asked return policy on most products. Please read the full policy below. 

Shipping Policy (For orders shipped within INDIA)

  1. We offer free shipping on all prepaid orders.
  2. Cash on Delivery (COD) is available within India on orders below Rs 5000/-. Please note that COD is not available for custom stitching orders.
  3. It usually takes 5-10 working days to dispatch your product. Customized orders can take additional 3-5 working days. Once your order has been dispatched, you will receive tracking information via email and SMS. 
  4. Pre-order items may take 15-25 days for delivery as they are made on order. 
  5.  ** Please note that delivery is taking longer than expected due to COVID-19 and the ongoing situation ** 

Return Policy (For orders shipped within INDIA)

  1. We have a generous 2 day no-questions-asked return policy. If you are unsatisfied with your purchase for any reason, we will take it back.
  2. Please initiate returns via our returns center within 2 days (48 hours) from the date of receiving the product. Return request will not be accepted through any other medium like Facebook / Instagram chat/ Whatsapp chat or phone call.
  3. We will arrange for a courier to pick up the merchandise from your home. Customer is responsible for the cost of return shipping.
  4. Items to be returned must be unused, unworn, unwashed and undamaged. Return items will only be accepted in their original packaging, including: hangers, polyester bags, hang tags on garments, shoe boxes or dust bags.

Cancellation Policy (For all orders)

  1. Orders once placed cannot be cancelled or modified for any reason.

Shipping Policy (For International Orders - USA, UK, Canada, etc)

  1. We charge USD $20 / INR 1500 shipping fee for all international orders 
  2. We ship international orders using DHL / UPS / FedEx
  3. Custom and Import duty (for EU countries) is the responsibility of the customer.